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RETURNS POLICY


SoundArt wants you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order, you can return it to us in its original condition within 14 days of the date you received the item. SoundArt UK will repay you the value of the goods (excluding delivery costs) within 30 days from receipt of the returned goods without any further charge to you except the direct cost of returning the goods.

Please contact us by phone or email via the information on our contact us page in order to obtain authorisation to return. You will be sent a letter of authorisation. Please appropriately package the items with the letter of authorisation and the original invoice and send it to us. SoundArt systems are high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.




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